Shipping Policy

At Atelier Murvii, we are committed to delivering your jewelry safely and efficiently. Every order is carefully packed to ensure it reaches you in perfect condition.

If you need any assistance regarding your order, you can contact us at contact@ateliermurvii.com or reach us on WhatsApp at +91 92176 65916.

Domestic Shipping (Within India)

  • We offer Free Shipping on all prepaid orders above ₹2,500.

  • Orders below ₹2,500 are charged a flat shipping fee of ₹150.

  • Standard delivery time is 7–10 business days.

Please Note

  • Pre-order products require approximately 8–10 business days for dispatch.

  • Delivery timelines may vary due to unforeseen circumstances, regional holidays, weather conditions, or product customization.

  • Certain remote or inaccessible locations may attract additional courier charges. If applicable, our team will contact you before dispatch.

International Shipping

We proudly ship worldwide.

  • Flat International Shipping Charge: ₹3,000

  • Estimated Delivery Time: 15–20 business days

Important Information

  • Additional courier charges may apply for Out of Delivery Area (ODA) locations and will be communicated before processing your order.

  • Tracking details are generally shared within 3–4 business days after dispatch.

  • International shipping charges include applicable courier charges and standard customs clearance processing from India.

  • Shipping addresses cannot be modified once an order has been confirmed.

  • Deliveries are made to residential or business addresses only. We do not ship to P.O. Boxes.

  • If delivery is unsuccessful due to recipient unavailability, the courier may attempt re-delivery or contact you directly.

International Duties & Taxes

International orders may be subject to customs duties, import taxes, or local government charges imposed by the destination country.

These charges are determined by local customs authorities and are the sole responsibility of the customer. Atelier Murvii has no control over these fees and cannot estimate them in advance.

Delivery Information

  • Orders are processed on business days only.

  • Delivery times are estimates and may vary depending on destination and courier operations.

  • Delays caused by customs clearance, weather conditions, public holidays, or circumstances beyond our control are not considered our liability.

Order Cancellation & Support

Atelier Murvii reserves the right to refuse or cancel any order at its sole discretion.

For any shipping-related queries, please contact us at:

Email: contact@ateliermurvii.com

WhatsApp: +91 92176 65916